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City Hall / 16 W 9th St
74801-6812

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City of Shawnee Oklahoma

NOTICE UNDER THE AMERICANS WITH DISABILITIES ACT
ADA Grievance Form
- PDF Document

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), the City of Shawnee will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. 

Employment: The City of Shawnee does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication: The City of Shawnee will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City of Shawnee programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.  Contact the City Clerk’s office at (405) 878-1609.

Modifications to Policies and Procedures: The City of Shawnee will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.  For example, individuals with service animals are welcomed in Shawnee offices, even where pets are generally prohibited.

Auxiliary Aid or Service: Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City of Shawnee, should contact the ADA Compliance office or the City Clerk’s office (878-1609) as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require the City of Shawnee to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

Accessibility: Complaints that a program, service, or activity of the City of Shawnee is not accessible to persons with disabilities should be directed to the Shawnee ADA Compliance Officer:

Mike Cox, Shawnee Code Enforcement Office
222 N Broadway Avenue
Shawnee, OK    74801-6917
405-878-1666
FAX: (405) 878-1587
 

Person in Wheelchair

\The City of Shawnee will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

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Grievance Procedure under the Americans with Disabilities Act

This Grievance Procedure for the City of Shawnee, Oklahoma is established to meet the requirements of the Americans with Disabilities Act of 1990. This grievance procedure provides for prompt and equitable resolution of complaints alleging any action prohibited in Subpart B (Sections 35.177)  of 28 CFR Part 35, Title II. This procedure may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City of Shawnee.

Complaints must be addressed to the following person who has been designated to coordinate complaints for the ADA compliance efforts for the City of Shawnee:

Shawnee ADA Compliance Officer:
Mike Cox, Code Enforcement Office
222 N Broadway Ave
Shawnee, OK 74801-6917
405-878-1666 FAX: (405) 878-1668

1. Complaint Made: The complaint should be made in writing and contain the name, address, and telephone number of the person filing the complaint and a brief description of the alleged violation of the regulation for Title II. The description should contain information about the alleged discrimination complainant - location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available upon request for persons with disabilities.

2. Date of Submission: The complaint should be submitted on the Grievance Form by the grievant and/or his/her designee to the ADA Compliance Officer as soon as possible but no later than 45 calendar days after the alleged violation. A complaint will be treated as filed on the date it is first filed with the City.

3. Investigation and Meeting with the Complainant: An investigation, as appropriate, shall follow a filing of a complaint. The Compliance Officer will conduct the investigation and a determination as to the validity of the complaint will follow. Within 30 calendar days after receipt of the complaint, the ADA Compliance Officer or his/her designee will meet with the complainant to discuss the complaint and the possible resolutions.

4. Compliance Officer Response/Resolution: Within 21 calendar days of the meeting, the Compliance Officer or his/her designee will respond in writing, or, where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the City of Shawnee and offer options for substantive resolution of the complaint.

5. Appeal: If the response by the ADA Compliance Officer or his/her designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision to the City Manager or his designee within 21 calendar days after receipt of the Compliance Officer response.

6. Meeting with City Manager: Within 21 calendar days after receipt of the appeal, the City Manager or his designee will meet with the complainant to discuss the complaint and possible resolutions.

7. Appeal Response/Resolution: Within 21 calendar days after the meeting, the City Manager or his designee will respond in writing, or, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

The ADA Compliance Officer shall maintain the files and records of the City relating to all complaints filed under Title II. All written complaints received by the ADA Compliance Officer or his/her designee, appeals to the City Manager or his designee, and responses from these two offices will be retained by the City of Shawnee for at least three years.

The City of Shawnee Personnel Policy governs employment-related complaints of disability discrimination.