Please make sure and read below under How Do I Apply to make sure you have filled out the correct application. Thank you!
The City of Shawnee is an Equal Opportunity Employer
PLEASE BE ADVISED THAT APPLICANTS WHO DO NOT SUBMIT A COMPLETED APPLICATION WILL NOT BE CONSIDERED FOR AN OPENING.
Job Application Forms:
REGULAR EMPLOYEE APPLICATIONS
FOR MOBILE USERS--PLEASE USE APPLICATION BELOW
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How Do I Apply?
Are you interested in becoming a City of Shawnee employee? Listed above are the positions that are currently open with us right now. You can download the City Application by clicking its link above.
Once you have filled out the application completely, you can either mail it to the HR Department, 16 West 9th Street, Shawnee, Oklahoma 74802-1448, email to email@example.com or fax it to Jennifer Dawson at (405) 878-1734. If you are applying for more than one position within the City of Shawnee, a new application has to be filled out for each position.
Job descriptions are available for each position that is open. If you would like to receive notices through e-mail for position that come open with the City of Shawnee, please sign up on this webpage to receive them!
The City of Shawnee requires a pre-employment drug screen and physical for its potential employees.
General City of Shawnee Employee Information
The City of Shawnee offers positions in these categories:
- Full Time
- Part Time (averages from 20 to 29 hours a week)
- Seasonal Temporary Help (variation on the hours and type of work)
The City of Shawnee is an Equal Opportunity Employer and prohibits discrimination because of race, sex, religion, age, national origin or disability in recruiting, hiring, training, transfers, and promotions for any and all positions with the City of Shawnee
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|Job Title||Customer Service Clerk|
|Job Description||City of Shawnee
JOB TITLE: Customer Service Clerk
DEPARTMENT: City Clerk Office
PAY RANGE: Grade 10 starting at $12.98/hour
ACCOUNTABLE TO: Customer Service Supervisor
PRIMARY OBJECTIVE OF POSITION: Under general supervision is responsible for collecting water utility payments and providing information concerning customer services. Work varies little, required limited individual judgment within well defined procedures and standards.
ESSENTIAL JOB FUNCTIONS:
Work is performed in an office environment;
Physical requirements include bending, stooping, prolonged sitting, and lifting up to 35#s (greater with assistance);
Must possess a valid Oklahoma Drivers License.
MAJOR AREAS OF ACCOUNTABILITY AND PERFORMANCE:
Collects and processes payments for installation fees or deposits, water utilities or other city bills or charges from customers; Processes returned checks;
Establishes new customer accounts, prepares work orders for meter problems, service connections and disconnects;
Communicates with citizens and other city employees by telephone and/or in person exchanging necessary information regarding service complaints and other concerns;
Performs a variety of clerical duties, including composing correspondence, completing forms, and posting information;
Maintains, reviews, and makes customer agreements for payment of utility bills;
Reviews and generates delinquent and cut-off lists, seeks to collect on final accounts;
Performs other duties as may be assigned.
SUPERVISION RESPONSIBILITY FOR WORK OF OTHERS: None.
EDUCATION, TRAINING, AND EXPERIENCE REQUIREMENTS:
Graduation from high school, or its equivalent; PLUS
One year of general office/clerical experience;
Must be bondable;
EXAMPLES OF PERFORMANCE CRIERIA AND QUALIFICATIONS:
Must possess knowledge of customer service skills, office procedures, and possess the ability to communicate effectively with fellow employees and customers;
Ability to handle large sums of money.
Reasonable accommodations may be made to enable individuals with disabilities toperform non-essential job functions.
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City of Shawnee Personnel Department
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