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CITY OF SHAWNEE
Information Systems
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Member AITP
Association of Information Technology Professionals


Mission Statement

The mission of the City of Shawnee Information Systems department is to continuously improve the City of Shawnee through the development, application and support of technological solutions within the City thereby empowering City staff and management to face the current and future challenges of providing the best services to City of Shawnee Citizens.

The City of Shawnee Information Systems Department oversees the operation, maintenance, deployment and utilization of all City of Shawnee computer, technical and peripheral equipment, software, websites, embedded systems, and many other aspects of technology use within the City. The department is currently staffed by three employees, a Systems Administrator/IT Director, a Network Technician and a Software Support Specialist.  The Information Systems area is responsible for;

  • All Computer systems
    The City of Shawnee has a mixture of Microsoft Windows 2000/2003 servers, and Windows 2000/XP Workstations.  We manage about 180 desktop systems and over 10 servers.

  • Network Infrastructure
    This includes all networks including Local Area (LAN) and Wide Area (WAN) systems. The city utilizes 100base-T copper Ethernet and fiber optic technology for network interconnects. A dedicated T1 is used to connect Fire station #2. Cable modem connections provide connectivity to some outlying facilities with Virtual Private Network (VPN) tunnel connections used. Additionally a couple analog dialup sites are still in service. A 56mb point to point wireless system is utilized to connect the CDBG department to City Hall.

  • Internal servers
    The Information Systems area and the Systems Administrator position is directly responsible for maintaining the various 2000/2003 servers currently in service. This includes all physical locations. Servers include Exchange email server, file/print server, application/terminal service servers, CAD/Dispatch server, mobile data system server, Imaging system server, web server and ISA/Firewall/Gateway server.

  • Computer Peripherals
    Information systems manages a centralized ink/toner inventory to avoid duplicated inventory across departments and provide for proper printer maintenance when supplies are required.

  • Web sites
    The Information Systems area maintains the web server systems (Public, Intranet, and Imaging) and manages the content of the web sites for the City. All database connectivity such as online Warrants, Residential Sales, Action Center activity, CompStat, etc was developed and implemented using in house skills.

  • City Connect/Channel 30
    Responsible for video server system, recording, editing, conversing and publishing/scheduling City Commission meetings. Also responsible for conversion, scheduling and publishing of PSA announcements and City Connect episodes on Channel 30 and the City Web Site.

  • Access Control System
    Responsible for operation, expansion and day to day maintenance of the City side access control system including remote nodes, card readers and door/gate controllers.

  • General Software Applications
    Information Systems supports the basics of all software utilized within the City of Shawnee including INCODE Financials/CRM/Etc, Firehouse Software, Global Computer Aided Dispatch / Records Management System, Fleet Management, Microsoft Office Suites, and other software applications.