How does the automated polycart system work?
Polycarts are for residential use. If a resident moves, they must leave their polycart or they will be charged for it.
There is no charge for the first polycart. If you need a second polycart, there will be an additional charge. Contact Customer Service for the current rate. The charge will be placed on your water bill. Contact Customer Service to order extra polycarts at (405) 878-1560.
If you are physically unable to handle the polycart and need help, please contact Central Disposal at (405) 275-0900. They will ask you to submit a Doctor's note stating that you are physically unable to take the polycart to the curb, and they will pick it up house-side.
On collection day, the polycart should be placed in the proper location in front of your house by 7AM. Place the polycart with the handle away from the curb. You may remove your polycart after the garbage has been collected by 5PM.
Do not put your polycart next to a mailbox or within 12 feet of a parked car. Remember, the idea is that an automated arm will grab the polycart and empty it. No one wants it grabbing something else.
Do not put your polycart in the alley or back of your house. Alleyways are too narrow and dangerous for the automated trucks.
For any questions, please call Central Disposal at (405) 275-0900.
I have just setup service what day will my new polycart be delivered?
Your polycart should be delivered to you 5-7 days from the day you started your water/trash service. If you do not receive your polycart that day, please call Central Disposal at (405) 275-0900.
I need to order an extra polycart, who do I call? What day will I get it?
If you need an extra polycart, please call customer service at (405) 878-1560. They will contact Central Disposal to have them deliver you an extra polycart. Extra polycarts are delivered on Wednesdays. If you do not receive your extra polycart on the Wednesday following the day you setup your order with Customer Service, please call Central Disposal at (405) 275-0900.
I received house-side service due to a disability, will Central Disposal provide as well?
Handicap stickers will be placed on eligible carts on your first day of service starting July 1st, 2010. Central Disposal has a list of current residents that use the house-side service. If a customer is new to the area or otherwise needs house-side service, they will need a doctor’s note detailing the need. Please contact Central Disposal at (405) 275-0900 for any questions.
What day will my yard waste be picked up?
Yard waste will be picked up on the same schedule as bulk waste.
The schedule, by day and area, is as follows:
Monday — South of Independence and west of Union;
Tuesday — South of Independence and east of Union;
Wednesday — Shawnee Lake area;
Thursday — North of Independence and east of Union; and
Friday — North of Independence and west of Union.
For any questions, please call Central Disposal at (405) 275-0900.
What is the schedule for curbside bulk waste pick-up?
Bulk waste will be collected the first full calendar week of the month. Yard waste will be picked up on the same schedule.
The schedule, by day and area, is as follows:
Monday — South of Independence and west of Union;
Tuesday — South of Independence and east of Union;
Wednesday — Shawnee Lake area;
Thursday — North of Independence and east of Union; and
Friday — North of Independence and west of Union.
For any questions, please call Central Disposal at (405) 275-0900.
What should I do if my navy blue Central Disposal polycart hasn't been delivered?
Contact Central Disposal at (405) 275-0900, and they will deliver one out to you. Monday, Tuesday, and Wednesday will be their missed polycart days.
When is my Polycart picked up each week?
Automated polycart pickup is based on the service area for your address. You can access Google Maps or Google Earth links to see how the areas are laid out. Please see the map on the main Solid Waste/Recycling page.
Who do I call if I have a trash complaint?
The City of Shawnee contracts with Central Disposal for all residential solid waste collection. Please contact them directly at (405) 275-0900 with questions related to service. For sanitation billing issues or to order trash service/polycarts please contact utility billing at (405) 878-1560.
Who do I contact if I have a question or complaint about my trash service?
The City of Shawnee has a contract with Central Disposal. For any questions or complaints, please call them at (405) 275-0900. To order an extra polycart, please contact our customer service department at (405) 878-1560.
Who provides the sanitation or trash pickup for Shawnee?
As of July 1, 2010, Central Disposal has the contract for sanitaiton services with the City of Shawnee. You can contact Central Disposal at (405) 275-0900.