Customer Service

Home  Government  Departments  Fire  Customer Service

Customer Service

The following are programs that the fire department is currently involved in:

Smoke Detector Program Fire Safety Programs Hydrant Flowing & Maintenance
Firefighter Clown Program Safe Place Program Equipment Repair
Fire Prevention Program Fire Station Tour Program Public Education
Emergency Medical Services Halloween Safety Program Training Programs
Haz-Mat Team Confined Space Rescue Trench Rescue Team
Arson Investigations High Angle Rescue Team Extrication Team
Voluntary Business Inspections Fire Prevention Inspections Halloween Safety Program

Install Smoke Detectors Check Smoke Detector Batteries Check Smoke Detectors Monthly
Crawl Low Under Smoke If your clothes catch on fire, Stop, Drop, and Roll !!!!  
Plan escape routes in advance Keep matches away from children Be Prepared for Emergencies
If you smoke, use ashtrays Replace electrical cords that are frayed.  
Store gasoline outside your home. Keep all flammable liquids in original containers.  
Have your furnace checked every year by a professional Don't Drink & Drive

Motor vehicle crashes are the leading cause of death among children ages 2 to 14, due in large part to the nonuse or improper use of child seats and seat belts. Working with parents and our partners, our goal is to ensure every child is properly secured and safe every trip, every time. The Shawnee Fire Department's Child Safety Seat Program teaches parents and caregivers how to properly install child safety seats into their vehicle. Certified car seat technicians will inspect, and install car seats.

Did you know ...

  • the number one killer of children in Oklahoma is motor vehicle crashes?
  • one simple item that could help save countless children is a properly installed child safety seat?
  • 4 out of every 5 child car seats are installed incorrectly?
  • one third of children are riding in the wrong restraints for their age and size?
  • children 5-8 years old should be riding in belt-positioning booster seats?